SiberSafe Definer, a Product Lifecycle Knowledge Management System that helps develop, accumulate, share, relate, trace and navigate product knowledge through all product lifecycle stages in a collaborative wiki-like environment.

Industries

SiberSafe Definer is intended for manufacturers in fast-paced industries, where time to market is key and subsequent product versions are being planned even before the first one is released. In industries with rapid product cycles, design documentation such as business and functional requirements specifications, and user documentation such as user guides and help material, etc. can easily become chaotically out of step with the product's actual functionality, leading to customer dissatisfaction and making product support and maintenance both time-consuming and costly.

Time to market is a critical success factor for a modern technology enterprise – but not at the expense of product quality. Market requirements change so fast that technology product vendors often have a hard time keeping up without cutting corners. Product knowledge has to be rapidly transferred from market researchers to business analysts, product managers, product architects and engineers, to quality and documentation teams, training and support groups, and even product marketing specialists, in order to maintain the product's competitiveness.

Designed from the ground up to support collaborative work methods and processes across the entire product team, SiberSafe Definer addresses the development, integration, consumption and maintenance of product knowledge, ensuring that all team members are on the same page, the product is described fully and accurately, and its design and user documentation are always in synch with the product itself.

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