SiberSafe Definer In order to launch products on time, beat the competition, and maximize ROI, product information must be rapidly transferred from market researchers to business analysts, to product designers and engineers, to QA specialists and technical writers, and beyond to marketing. When a new version of a product is developed, changes must be carefully implemented and documented all the way to customer delivery. The speed and accuracy of product knowledge transfer between team members directly impact time-to-market, overall project costs, and of course product quality. Delays result in lost market share and revenue opportunities; inaccuracies translate into time-consuming and costly re-design – or, if they reach your customers, to poor satisfaction ratings and even loss of business.
Much more than just feature management, SiberSafe Definer delivers a solution that connects product knowledge, processes, and people. Connecting product knowledgeSiberSafe Definer connects product requirements back to customer or market requirements, and forward through design and functional specifications to product configuration, user documentation, and even marketing collateral. Because all deliverables remain in synch as the product evolves throughout its lifecycle and even branches into different versions, product teams can be confident that they are delivering exactly the product that the customer wants, and that each component is accurate and up to date. Connecting processesSiberSafe Definer's centralized product knowledge repository significantly accelerates the development and production of derivative content, such as business and functional requirements specifications, test scripts, user documentation, even marketing collateral – all of which can be automatically aggregated. When a requirement is modified, all associated content can be automatically re-drafted, or automated workflow notifications can alert the owners of each information object to update their deliverables. This integrated approach ensures that all changes are reflected accurately and completely throughout the system. And, because each change is automatically logged and versioned, it streamlines traceability and compliance. Connecting peopleSiberSafe Definer uniquely connects the people who define, document and manage products, with the people who build, market, and use them. Each team member has a role-appropriate perspective into the product knowledge repository, making content contributions, queries, and consumption very straightforward. For example, marketing could query the repository to establish which product features within a given functional area are relevant to a given user group; the development team could determine the use cases that require that a given product component support a given product function. In conjunction with a flexible workflow framework that puts an end to fragmented communication cycles, product information can finally be pooled, not siloed. Quick Links |
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